Refund Policy

---

We strive to provide excellent products/services and customer satisfaction is our top priority. Please read our refund policy carefully to understand your rights and obligations.

1. General Policy

1.1 We offer refunds and exchanges within [10] days of purchase. If [10] days have passed since your purchase, we cannot offer you a refund or exchange.

2. Eligibility for Refunds and Exchanges

2.1 To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2.2Custom Made jewelry, Gift Cards and Digital downloadable goods are exempt from being returned. 

Refund Process

3.1 To initiate a refund, please contact our customer service with your order number and details about the product you would like to return.

3.2 Once your return is received and inspected, we will initiate a full refund.